Terms of Service

1. Agreement to terms

These Terms of Service ("Terms") form a binding agreement between you and Copiera Oy, which operates the COPIERA service ("COPIERA," "we," "us," or "our"). They apply whenever you access the COPIERA marketing site, dashboard, API, or any related service (collectively, the "Service"). By creating an account, paying for a subscription, or using the Service, you agree to be bound by these Terms and by our Privacy Policy.

If you do not agree, do not use the Service.

2. Eligibility

You may use the Service only if all of the following are true:

You are at least 18 years old and have the legal capacity to enter into binding contracts.
You are accessing the Service from a jurisdiction in which futures-related software services are not prohibited or restricted in a way that would make your use unlawful.
You are not on any sanctions list maintained by the United States, the European Union, the United Kingdom, or any other applicable authority.
You have not been previously suspended or removed from the Service.

You are responsible for confirming, before use, that operating an automated trade-copying system is permitted by every broker, prop firm, exchange, and regulator your accounts are subject to. The Service is a tool; we do not guarantee it complies with the rules of every third party you trade with.

3. What COPIERA is (and isn't)

COPIERA is software. Specifically, it copies trades from a leader broker account to one or more follower broker accounts you control, lets you set per-account risk limits, and records executed trades to a journal.

COPIERA is not:

A broker. We do not custody funds, take orders for our own book, or earn commissions from your trades. Your broker holds your money, not us.
A registered investment adviser. We do not give personalized investment, tax, legal, or financial advice. Anything published in our marketing, blog, FAQ, or product copy is general information, not advice.
A signal provider. We do not generate trading signals; we replicate signals you produce, configure, or subscribe to from a third party.
A guarantor of profit. Past performance of any leader, system, or strategy is not indicative of future results.
A guarantor of broker, exchange, prop firm, or internet uptime. We rely on networks and providers we do not control.

4. Futures-trading risk disclosure

Read carefully before trading.

Trading futures contracts and other leveraged derivatives involves substantial risk and is not suitable for every investor. You can lose more than you deposit. Leverage amplifies both gains and losses. Past performance is not indicative of future results.

Automated copy trading does not reduce that risk; in many cases it increases it, because errors propagate to multiple accounts at once. Any of the following may cause real, unrecoverable losses: a fast-moving market, slippage between leader fill and follower fill, a broker outage, a network outage, an incorrect risk-limit configuration, a misconfigured multiplier, a delayed signal, a duplicate signal, and software bugs.

You agree to evaluate, in advance, whether copy trading is appropriate for your financial situation and risk tolerance. You agree that you are solely responsible for the trades placed in your accounts as a result of your use of the Service, including trades that go wrong because of operator error, configuration mistakes, third-party failures, or our own failures.

5. Your account

You must provide accurate registration information and keep it current. You are responsible for safeguarding your password and any session token issued to you. Do not share your account with anyone else. Notify us immediately at support@copiera.com if you suspect unauthorized access; we are not liable for losses arising from unauthorized use that you fail to report promptly.

One account per person. We may close duplicate accounts and forfeit any subscription credit on the duplicates if we detect abuse of the trial system.

6. Broker credentials and authority

When you connect a broker account to COPIERA, you authorize us to use the credentials you supply to authenticate to that broker, place orders that mirror leader fills, cancel orders, and read account state, in accordance with your configured copy-group settings, multipliers, micro-contract substitution, and rounding policy.

You confirm that you own or have explicit written authorization to operate every broker account you connect. You will not connect accounts that belong to others or run a managed account business through the Service unless you are properly registered to do so. We may disconnect accounts that appear unauthorized.

We protect credentials as described in our Privacy Policy (encryption at rest, in-memory decryption only when used). You can delete a connection at any time; deletion takes effect immediately in production, with short backup retention.

7. Subscriptions, billing, and trials

Plans. The Service is offered on tiered subscriptions (FREE, BASIC, PRO, ELITE) with monthly or yearly billing, charged in advance.
Trials. Paid plans may include a 7-day free trial. The trial converts to a paid plan automatically at the end of the trial period unless you cancel before it ends. Only one trial is permitted per user, household, and payment method; we may cancel duplicate trials and the accounts that opened them.
Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price for your tier and billing cycle. The renewal charge is processed by Stripe using the payment method on file.
Price changes. We may change prices for future billing periods. We will give at least 30 days' notice by email before a price change takes effect. If you do not agree to the new price, cancel before it takes effect.
Failed payments. If a charge fails, we may retry it and may suspend access to paid features until the balance is settled. After repeated failures we may downgrade you to FREE.
Taxes. Listed prices are exclusive of any applicable taxes. Where we are required to collect tax, it will be added to the invoice.

8. Cancellation and refunds

You may cancel a subscription at any time from your account page or by emailing support. Cancellation stops the next renewal; access to paid features continues through the end of the current billing period.

Subscription payments are non-refundable for the current billing period. We do not prorate partial months or years. If we materially break the Service for an extended period, or if a refund is required by mandatory consumer-protection law in your jurisdiction, we will process a fair refund on a case-by-case basis. Discretionary goodwill refunds, where issued, may be net of payment-processor fees.

Chargebacks issued without first contacting support may result in immediate account suspension and a permanent ban from the Service.

9. Trade execution and reliability

We aim for low-latency, reliable copy execution. We do not guarantee any specific latency, fill price, fill rate, or uptime. Execution speed depends on factors outside our control, including the broker's API, exchange acknowledgments, network routing, and the load on the broker at the moment of fill.

We may schedule maintenance windows, ship updates that briefly interrupt service, or temporarily disable a broker integration when that broker's API is degraded. Where practical we will announce planned maintenance in advance.

We are not liable for trades that did not copy, copied late, copied incorrectly, or copied twice as a result of factors we do not control. We make best efforts to log every routed signal so that you can audit what happened after the fact.

10. Your responsibilities

Verify positions. Periodically reconcile open positions across your connected accounts against your broker statements.
Set risk limits you actually want enforced. The engine enforces what you configure; if your daily-loss limit is too high, the engine cannot save you.
Monitor your accounts. Copy trading does not relieve you of the responsibility to watch your trading. If something looks wrong, flatten and disconnect.
Comply with prop-firm and broker rules. Many prop firms restrict copy trading or require disclosure. We do not enforce those rules — you do.
Keep your email secure. Email is the recovery channel for your account; if your email is compromised, your COPIERA account is compromised.
Pay your invoices and keep your billing details current.

11. Prohibited use

You may not, and may not assist anyone else to:

Use the Service to violate any applicable law, regulation, or third-party right.
Use the Service to manipulate markets, spoof, layer, wash trade, or engage in any market-abuse strategy.
Operate accounts that belong to others, or run a copy-trading service for paying subscribers, without proper licensing and our written approval.
Reverse engineer, decompile, scrape at scale, or attempt to extract source code or non-public APIs.
Interfere with or disrupt the Service, including denial-of-service attacks, automated abusive request volume, or attempts to bypass rate limits.
Submit false personal data, impersonate another person, or use stolen payment instruments.
Probe, scan, or test the security of the Service except through a coordinated disclosure to security@copiera.com.
Resell, sublicense, or commercially redistribute access to the Service without our written agreement.

We may suspend or terminate accounts that engage in any of the above without refund.

12. Intellectual property

COPIERA, the engine, the website, the dashboard, the API, the documentation, our logos, and all content we publish are protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for the duration of your subscription and only for its intended purpose. All other rights are reserved.

You may not copy, modify, distribute, sell, or lease any part of the Service or our content except as expressly permitted in writing.

When COPIERA connects to Rithmic software, the following third-party notices apply: The R | Protocol API™ software is Copyright © 2026 by Rithmic, LLC. All rights reserved. Trading Platform by Rithmic™ is a trademark of Rithmic, LLC. All rights reserved. The OMNE™ software is Copyright © 2026 by Omnesys, LLC and Omnesys Technologies, Inc. All rights reserved. Powered by OMNE artwork is a trademark of Omnesys, LLC and Omnesys Technologies, Inc. All rights reserved.

13. User content and feedback

You retain ownership of any notes, tags, journal entries, support messages, and other content you submit to the Service ("User Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, and display User Content solely as needed to provide the Service to you. We do not claim ownership over your trading data.

If you send us feedback, suggestions, or feature ideas, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use that feedback in any way, including to improve the Service, without obligation to you. You waive any moral rights in feedback to the extent permitted by law.

14. Third-party services

The Service depends on third parties — your brokers, Stripe for payments, our cloud hosts, our email provider, and others. Their availability, accuracy, and continued support of the integrations we offer are not under our control. We may add, modify, or remove integrations as third-party APIs change. We are not responsible for losses caused by third-party outages or changes, but we will work in good faith to restore service.

15. Affiliate program

We operate a referral / affiliate program. Affiliates may earn revenue share on referred customers under separate terms presented at signup. Affiliates may not engage in spam, cookie stuffing, trademark bidding on our brand, false advertising, or any conduct that could mislead users. Violation may result in forfeiture of pending payouts and removal from the program.

16. Termination and suspension

You may terminate your account at any time by canceling your subscription and deleting your account. We may suspend or terminate your access — with or without notice — if we reasonably believe you have breached these Terms, if your account is being used to harm us or our users, or if continued service would expose us to legal or financial risk. Where practical we will give notice and an opportunity to cure.

On termination, your license to use the Service ends. Sections that by their nature should survive (intellectual property, disclaimers, limitations of liability, indemnification, governing law, arbitration, and these survival provisions) will survive.

17. Disclaimer of warranties

The Service is provided "AS IS" and "AS AVAILABLE", without warranty of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, accuracy, non-infringement, or the absence of viruses or other harmful components. We do not warrant that the Service will be uninterrupted, error-free, secure, timely, or that any specific performance, latency, or fill outcome will be achieved.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the exclusions above apply to the maximum extent permitted by law.

18. Limitation of liability

To the fullest extent permitted by law, COPIERA, our affiliates, officers, directors, employees, and agents are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation lost profits, lost trading opportunities, lost data, or trading losses, regardless of the theory of liability, even if advised of the possibility of such damages.

For any claim arising out of or related to the Service, our aggregate liability is capped at the greater of (a) the amount you paid us in the twelve months immediately preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions our liability is limited to the smallest amount permitted by law.

19. Indemnification

You will defend, indemnify, and hold harmless COPIERA and our affiliates from any claim, demand, loss, or damage (including reasonable legal fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, including any broker or prop-firm rule, or (d) any trade placed on a connected account. We may assume the exclusive defense of any matter for which you owe indemnity, in which case you will cooperate with our defense.

20. Force majeure

We are not liable for any failure or delay in performing our obligations under these Terms caused by events beyond our reasonable control, including war, civil unrest, terrorism, pandemic, government action, exchange or broker outages, network failures, denial-of-service attacks, or natural disasters.

21. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. Subject to Section 22 (arbitration), any dispute that cannot be arbitrated will be resolved exclusively in the state or federal courts located in the State of Delaware, and you and we consent to the personal jurisdiction of those courts and waive any objection of inconvenient forum.

If you reside in the European Union, EEA, or United Kingdom, nothing in this section deprives you of the protection of mandatory consumer-protection law of your country of residence.

22. Arbitration and class-action waiver

Please read carefully — this section affects your legal rights.

You and COPIERA agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") — except for small-claims-court matters and requests for injunctive relief to protect intellectual property — will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in English and seated in Delaware, United States, or by video conference at the arbitrator's discretion. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and COPIERA each waive the right to participate in any class, collective, or consolidated action against the other. Disputes will be resolved on an individual basis.

Opt-out. You may opt out of this arbitration agreement by emailing legal@copiera.com within 30 days of first accepting these Terms, with the subject "Arbitration opt-out" and including the email on your account.

If any portion of this section is found unenforceable, the remainder will continue to apply, except that the class-action waiver is non-severable: if it is found unenforceable, the entire arbitration agreement is void and the dispute will be resolved in court under Section 21.

23. Changes to these terms

We may modify these Terms over time. Material changes — for example, changes to liability, arbitration, or pricing — will be announced by email and on the Service at least 30 days before they take effect. Non-material changes (typo fixes, clarifications) take effect immediately. The "Last updated" date at the top of this page reflects the current version. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms; if you do not agree, stop using the Service and cancel your subscription.

24. General provisions

Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms presented at checkout, constitute the entire agreement between you and us regarding the Service.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in force and the unenforceable provision will be reformed to the minimum extent necessary.
No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not assign these Terms without our written consent. We may assign or transfer these Terms in connection with a merger, acquisition, or sale of assets.
Headings. Section headings are for convenience only and do not affect interpretation.
Notices. We may send notices to the email on your account; that constitutes valid notice.

25. Contact

For support, email support@copiera.com. For legal notices, email legal@copiera.com. For privacy questions, see the Privacy Policy.